NOTE: Remote access uses the Remote Desktop Gateway (RDG) service

1. Configure the RDG Client

RDG – Microsoft Remote Desktop Connection for Windows – mstsc.exe

RDG – Microsoft Remote Desktop Client for Mac

RDG – Remmina Guide for Linux – Ubuntu

2. Enter the full name of the computer

Windows

Windows Remote Desktop Connection dialog: Remote Desktop Connection window showing the computer field populated with “ASE-LRC-A1.austin.utexas.edu.” No username is specified. The dialog indicates that credentials will be requested when connecting. Buttons for Connect and Help are displayed, with a “Show Options” link available.

Enter your User Name in the format Austin\<eid>

macOS

Mac Microsoft Remote Desktop Add PC dialog: Microsoft Remote Desktop “Add PC” window showing the PC name field populated with “ASE-LRC-A1.austin.utexas.edu.” The User account option is set to “Ask when required.” Tabs for General, Display, Devices & Audio, and Folders are visible, along with fields for Friendly name, Group, and Gateway.

Enter your User Name in the format Austin\<eid>

Computer Names

  • ASE-LRC-A1
  • ASE-LRC-A2
  • ASE-LRC-A5
  • ASE-LRC-B3
  • ASE-LRC-B4
  • ASE-LRC-B1
  • ASE-LRC-B2
  • ASE-LRC-A4
  • ASE-LRC-A6
  • ASE-LRC-A3
  • ASE-LRC-B5
  • ASE-LRC-B6